jaya 77 Privacy Policy

1 Introduction and Scope

jaya 77 places the highest priority on its users' privacy. This Privacy Policy ("Policy") explains how the personal information of anyone who registers or browses on the jaya 77 platform is handled. By using this website (https://jaya-77.cam) and its associated mobile applications, you are considered to have accepted the terms of this Policy.

This Policy should be read alongside jaya 77's Terms and Conditions, as both documents together form the complete legal framework for use of the platform. This Policy applies only to jaya 77's own services — not to third-party websites or services.

2 Information We Collect

jaya 77 may collect the following categories of information to provide its services:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (for identity verification)
• Address (district, division)
• Mobile number
• Email address

2.2 Account Information

• Username and encrypted password
• Account settings and preferences
• Login history and session data
• Communication preference (Bengali/English)

2.3 Financial Information

• Details of deposit and withdrawal transactions
• Records of transactions made via bKash, Nagad, Rocket, Upay, or bank transfer
• Last four digits of the payment method (full account number is not stored)

2.4 Usage Information

• Game play history, betting patterns, and session duration
• Navigation behaviour on the platform
• Device type, operating system, and browser version
• IP address and approximate location

3 How We Collect Information

jaya 77 collects information in the following ways:

• Directly provided: Information you give when registering, logging in, making a deposit or withdrawal, or submitting a support request.
• Automatically: Technical information collected automatically through cookies, log files, and tracking technologies while you use the platform.
• Identity verification: Information obtained from documents uploaded during account verification.
• Payment processing: Limited financial information received from payment gateways when completing transactions.

jaya 77 never collects unnecessary information and does not go beyond what is required to provide the service.

4 Purpose of Using Information

Collected information is used for the following purposes:

4.1 Service Delivery and Operations

Information is used to create and manage accounts, process transactions, keep game services running, and provide customer support.

4.2 Identity Verification and Security

Information is used to prevent fraud, block unauthorised access, and ensure account security. This includes age verification, as jaya 77 serves only persons aged 21 and above.

4.3 Responsible Gaming

Monitoring user gaming patterns helps support the responsible gaming programme. This includes self-exclusion options, deposit limit settings, and identifying excessive gaming behaviour.

4.4 Communication

Your email or mobile number is used to notify you of account updates, transaction confirmations, security alerts, and important service changes. Your prior consent is required for marketing messages.

4.5 Analytics and Improvement

Anonymous analytical data is used to improve platform performance, resolve technical issues, and make the user experience more straightforward.

5 Disclosure and Third Parties

jaya 77 never sells your personal information to third parties. However, limited information may be shared in specific circumstances:

5.1 Service Partners

The minimum necessary information may be shared with trusted partners for payment processing, technology infrastructure, and fraud prevention services. These partners are required to use the information in accordance with jaya 77's instructions and may not use it for their own purposes.

5.2 Legal Obligations

Information may be provided to authorities to comply with any valid order or directive under applicable law in Bangladesh.

5.3 Business Transfers

In the event of a merger or acquisition, user information may be transferred. However, you will be notified in advance if this situation arises, and the protections of this Privacy Policy will continue to apply.

6 Cookies and Tracking Technologies

jaya 77's website uses cookies and similar technologies. Cookies are small data files stored in your browser.

6.1 Essential Cookies

These are necessary for the platform to function. They are used to maintain your login state, perform security checks, and prevent fraud. Disabling them will prevent the service from working correctly.

6.2 Analytical Cookies

These cookies are used to understand how the platform is used, which helps improve the quality of the service. The data collected is aggregated and anonymous.

6.3 Cookie Controls

You can control or delete cookies through your browser settings. Note that disabling essential cookies may cause difficulties accessing your account and completing transactions.

7 Data Protection and Security

jaya 77 applies industry-standard technical and organisational measures to keep your information secure:

• SSL Encryption: All data sent to and received from the website is encrypted using SSL (Secure Sockets Layer) technology.
• Data Encryption: Sensitive data stored on our systems, particularly passwords and financial information, is protected using strong encryption methods.
• Access Controls: Only authorised staff may access limited data, and only for specific purposes.
• Regular Security Reviews: Regular security tests are conducted to identify and address system vulnerabilities.
• Incident Management: If a data breach occurs, affected users will be notified as quickly as possible and necessary action will be taken.

Please note that no transmission over the internet can be guaranteed to be 100% secure. We therefore ask you to always use a strong password and not share your account details with anyone.

8 Data Retention and Deletion

jaya 77 retains your information only for as long as it is needed or as required by legal obligations:

• All account information is retained while the account remains active.
• Financial transaction records are retained for a specified period in accordance with legal requirements.
• After a request to close an account is received, personal information is deleted or anonymised within a reasonable timeframe.
• Information related to fraud investigations or legal proceedings may be retained during the course of those processes.

9 User Rights

jaya 77 provides its users with the following rights:

9.1 Right to Access

You may request a copy of the personal information jaya 77 holds about you.

9.2 Right to Correction

If any of your information is incorrect or incomplete, you can correct it through your account settings or by contacting the support team.

9.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, information required to meet legal obligations may not be deleted immediately.

9.4 Right to Object to Processing

You may withdraw your consent to marketing communications at any time.

To learn more about these rights or to make a request, contact our support team. You can also visit the FAQ page for general questions.

10 Protection of Minors

jaya 77 strictly prohibits registration and use of its services by anyone under the age of 21. Age verification is mandatory at registration, and additional identity documents may be requested in cases of doubt.

If it is suspected that information from a minor has been collected in error, that information will be deleted immediately and the associated account will be closed. If a guardian believes their minor child has registered, they should contact our support team directly.

11 Policy Changes

jaya 77 reserves the right to update this Privacy Policy when necessary. If significant changes are made, a notification will be sent to your registered email or mobile number. The updated policy will take effect from the date of publication.

Continued use of the platform after changes have been made will be considered acceptance of the updated policy. We recommend checking this page regularly.

12 Contact

For any privacy-related questions, complaints, or requests, please contact our support team. jaya 77's support team operates in both Bengali and English, seven days a week, 24 hours a day.